You found that you need to hire a professional plumber in the Philadelphia area. Opening the phone book, you immediately are overwhelmed with hundreds of plumbing services that all say that they’re the best. So who really is the best? You could interview dozens of professional plumbing contractors until you got that “glimmer” that told you that this was the right one for you; or could follow these simple steps to help make the right selection of a professional plumbing company in Philadelphia a little easier.
Check out their website.
While this is not a deal breaker for choosing a plumber in the Philadelphia area, it can give you some insight on their best business practices. Their plumbing website should contain information about the services that they offer in the Philadelphia area as well as customer reviews and background information on the company. Look for subtle things that let you know that this plumbing company has been in business long enough to develop the reputation they’re bragging about. You should also look at the plumbing website presentation as well; if they’re not willing to present their workmanship in an attractive presentation online… it does give a little glimpse into how they do business behind scenes. If they’re willing to cut corners on something as simple as a website… they will probably want to cut corners on expenses for your plumbing service as well.
Reviews, reviews, reviews!
Part of today’s culture is the acceptance that reviews of a plumbing company in the Philadelphia area is a necessary part of business. A reputable professional plumber in Philadelphia will not shy away from reviews but rather will encourage them on their website as well as other internet services such as Google+, Angie’s list, Facebook, Home Advisor and Yelp. There are so many plumbers in the Philadelphia area that avoid the review process fearing that they may receive a bad review, but an honest company encourages an honest review. If a bad review is there, look for the explanation; sometimes the issue is not necessarily the workmanship, but rather the communication or expectations of the plumbing service. Which brings us to our next point:
Make sure to ask questions!
Some of the largest disagreements between a plumbing company and customers is where a customer did not ask the right questions. Now this doesn’t mean that the customer is solely at fault… oh, Nay Nay; but the more educated you are about the plumbing process, materials used, code regulations and warranties the happier you will be with the final repair or installation. So many plumbing contractors in the Philadelphia area simply identify to their customers the final product without a lot of information, so make sure that you’ve written down some questions to ask so that there are no surprises when the bill comes.
Be sure they are licensed, bonded and insured!
So many plumbers in the Philadelphia area are out representing themselves as a professional plumbing service, but have not taken the time to protect your investment, and the reputation of their company by becoming properly licensed bonded and insured. While there are licensing & certifications necessary to become a master plumber, these certifications do not protect you in the event that an incident should occur. Being sure that you have a plumbing company that have taken the proper steps to become properly licensed, bonded and insured for the Philadelphia market means that your hiring a company that cares about its reputation and integrity within the Philadelphia community.
When Experience Matters
iFixdit, LLC Plumbing and Drain service is a registered master plumber providing plumbing services to the Philadelphia area. Our years of experience in the plumbing industry has taught us that having a business that is successful means more than just being a good plumber, but it takes being a good company as well. Starting with the first phone call made to iFixdit, LLC you will find that you contacted the company that cares about its reputation within the Philadelphia community. Customer service and integrity are the first standards to establish a quality workmanship and long-term relationship with the great residents of Philadelphia. When experience matters, be sure to contact iFixdit, LLC… your hometown professional plumbing service.
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